Introduction

In OBI Bots there are different types of dialogs, but the first conversation that you create for your bot is the Default Start Dialog. The default start dialog can contain your whole chatbot and all conversations that it should be able to have. After a while however, your chatbot will contain more and more information. This is where dialogs and dialog startpoints come in. Dialogs are great for organising your content when you chatbot grows too big for one dialog.

Dialogs are building blocks that you can use to divide large and complex flows in manageable chunks. You can combine multiple types of dialogs to build a modular chatbot that's easy to organise and maintain.

Additionally, dialogs are great for re-using content. Imagine that you have a 'goodbye dialog' that you want to use at the end of every user question. Instead of having to copy-paste this dialog at the end of every flow, you can simply build one dialog and use that every time.

 

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Default start dialog:

As mentioned before the default start dialog is the dialog that is always available in the chatbot. When someone starts a conversation with your chatbot, this is the dialog that is being started. Your chatbot will look at the available turns, and decide what to show and tell the user.