Editing bot turns

 

Introduction:

While some functionality is specific to certain bot turn types, editing your bot turns works the same for all of them. Here's an overview of what you can do.

 


Reply variations:

You can add some flavour to your chatbot by adding reply variations. A reply variation is basically the same answer, but in different words.  Each time when your user asks the same question, your chatbot will return a different variation of the answer.

 


Hyperlinks, images, rich formatting:

image4.png

With the advanced text editor, you can add formatting, images and hyperlinks to your bot turns.

  • To use the advanced editor, you first have to enable advance options bij clicking here:
    image1.png
  • Now you can click on the greyed out "Reply text" box. This will open the editor.
    image2.png