Introduction:
Picker turn accepts an entity containing an array of choices and generates corresponding UI element based on the selected type. As user picks, the choice value is set to another configured entity.
This picker is only available for LiveChat messages.
How to create a Picker turn:
To create a Picker turn:
- Go to Turn editor > Bot turn and select Type of response > Picker.
- Enter the name of the Entity, that contains the array of choices.
- Select the input Type to generate: Buttons, Calendar, or Drop down.
- Enter the name of the Result Entity to store the selected choice value into.
When Type : Buttons is selected, the LiveChat widget will show buttons options to the user interacting with the LiveChat:
When Type : Calendar is selected, the LiveChat widget will show a calendar options to the user interacting with the LiveChat: (This only works if dates are provided!)
When Type : Drop down is selected, the LiveChat widget will show a drop down options to the user interacting with the LiveChat: