Customizing Rules in OBI Bots is possible when you have the role Administrator or Editor.
Follow the following steps to customize a rule:
- Step 1: On the left side, in the blue bar, go to Build > Actions > Manage Rules. Here use the search bar to find the holiday you want to modify.
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Step 2: Here you can edit the name and/or date to your liking. You can use the examples in this article. When you're done, click Update and move on to the next holiday.
In the search bar, you can also change your other rules if necessary. These can be the opening hours outside of holidays. You adjust these in the same way as in step 2. You can use this article for extra guidance.