Checking conversations is available for the Administrator and Editor roles.
Check the dialogs and adjust where necessary. Go to Build > Dialogs and there select the dialog you want to check/adjust.
Check that all the rules you just modified/added are present in your dialog. The fields with purple border indicate the rules.
- If you want to modify a rule then click on the appropriate rule and select the name of the appropriate rule on the right. Then click on Save.
- To add a rule to your dialog, click the plus sign in the yellow Dialog field. Choose Action > Condition and select the appropriate rule. Then click on Save. This adds the new rule. Next, use the paperclip icon to link the new rule to the appropriate text field (Reply).
You can also check your texts. You will find the texts in the fields with blue border.
- If you want to edit a text, click on the corresponding text field. Under Replies click on the text and this will open the Bot Reply Editor. Here you can edit the text to your liking. Then click on Save.
- If you want to add a text to your dialog, click on the plus sign in the corresponding line field. Here, select Bot > Reply and add your text under Replies. Click Save and attach your new text to the Reply $OPENMESSAGE$ using the paperclip icon.
