You may have noticed that your browser is freezing or responding very slowly. In this help article, we will explain what you can do to resolve this slowdown.
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Closing Tabs:
If you have too many tabs open (not just OBI4wan tabs), it can increase your resource usage. In such cases, you should close tabs in Chrome to free up resources. This ensures smooth operation, including a smoother screen experience. Do your colleagues also have tabs open that consume a lot of data, such as YouTube or Netflix? -
Browser Extensions
Sometimes, browser extensions can also contribute to increased resource usage, causing the website to run slowly. It may be useful to check if there are unnecessary extensions (e.g., AdBlock) installed and disable them if necessary. -
VPN/Citrix - Whitelisting API Calls:
VPN and Citrix can affect the responsiveness of your environment. This is because data passes through the VPN or Citrix, and it takes longer for others to see it. Data transmission is slower through VPN and/or Citrix.
If you are working with Citrix, you need to whitelist OBI4wan's API calls to make it work faster. Follow the steps outlined in this guide here for whitelisting.