This release lets you open dashboards in tabs in Media Monitor. You can also adjust report filters directly in Media Monitor. Webcare and Media Monitor now use the same search query builder, and Insights has been improved. No action is required for any of these changes.
New features and improvements
| Release | What has changed | Why this matters |
| Multiple dashboards in tabs | You can now keep multiple dashboards open next to each other in tabs. This way you switch quickly between dashboards without reopening them. | Useful if you keep track of multiple topics, brands or locations. Everything stays ready, so you don't have to search again each time. |
| Adjust report filters directly | You adjust filters directly when you open a report and save them via edit mode. Filter lists are more compact. | You adjust a report faster. Because the filter lists are more compact, you also keep a better overview. |
| New query builder in Webcare | Webcare uses the same query builder as Media Monitor, with a preview of the messages in both modules. | You test a search query before you save it. This way you notice sooner if something is wrong. |
| Insights improved | The figures are more reliable, and the report explains what data is sent to the external AI service. | Insights gives a more complete and clearer picture of your results. |
| Support contact details | The contact details for Support have been updated everywhere. | You use the correct details to reach Support. |
Example of posts in the query builder
In the Media Monitor, you can create a search query and preview the posts that the query will find. You can find this feature here: Media Monitor - Search Query - Create Search Query.