In Spotler Engage you set up a search query within the Webcare Module to monitor messages, comments and mentions on Instagram. You choose the search query that fits what you want to track, such as all activity around an account, a hashtag or mentions in Instagram Stories.
This page covers the following topics:
Use your own account name
Replace 'spotler' in every search query with your own Instagram account name. Without this adjustment, the search query will retrieve data from the wrong account.
Search options for Instagram
The Webcare Module supports multiple search queries for Instagram, depending on what needs to be tracked. The table below shows the available options, what each query retrieves and the corresponding search syntax.
| Search option | What it retrieves | Search query |
|---|---|---|
| All activity around an account | Messages posted from the account, comments on those messages and mentions such as hashtags, own comments and posts. | (account:spotler OR spotler) AND bronsoort:instagram |
| Activity without own comments | The same results as the first search query, with the own comments filtered out. | ((account:spotler OR spotler) AND bronsoort:instagram) NOT user:spotler |
| Own messages filtered out | Messages from the account, with the own messages filtered out. Own private messages and comments remain visible. Put the shared part of the search query in parentheses and then filter out the own account with user. |
(account:spotler AND bronsoort:instagram) NOT user:spotler |
| Messages with a specific hashtag | Messages that contain the specified hashtag. | (spotler AND bronsoort:instagram) |
| Instagram story mentions | All mentions in Instagram Stories. | context:"Story mention" |
Searching by hashtag
To be able to search by hashtag, the hashtag must first have been added to the sources. Once a hashtag has been added, it can be used in the Instagram search query. For example, if the hashtag 'spotler' has been added, you use it in the search query to retrieve messages with that hashtag. Read Managing Instagram hashtags for how hashtags are added to the sources.
More monitoring options
For more extensive monitoring options than the Webcare Module offers, see Media Monitor Module.