How do I create a TikTok query for Webcare? (Settings)

For this example, we will use the TikTok account of Spotler. Wherever the explanation mentions 'spotler,' you should use your own TikTok account name when creating a search query. There are various things you can search for, with the first search query being the most common for Webcare:

Option 1: Comments on your TikTok posts

account:spotler AND bronsoort:tiktok

Option 2: The same search query as above, but with your own comments filtered out

(account:spotler AND bronsoort:tiktok) NOT user:spotler

Option 3: Excluding your own outgoing messages

For TikTok, you can use the NOT user operator to exclude your own account’s messages:

account:spotler AND bronsoort:tiktok NOT user:spotler

Option 4: Using keywords for more targeted queries

You can combine TikTok source filtering with keywords to focus on specific topics. For example:

"strawberry" OR ("orange" NOT "colour") AND source:TikTok NOT user:spotler

Option 5: Media Monitor variant

In Media Monitor, you can use:

account:spotler AND source:TikTok NOT user:spotler

Or, for a keyword-based approach:

"[Keyword 1]" OR ("[Keyword 2]" NOT "[Exclusion]") AND source:TikTok NOT user:spotler

  • Replace spotler with your own TikTok account name exactly as it appears in Spotler Engage.
  • Test the query before saving to ensure it returns the expected results.
  • Adjust keywords and exclusions to make the query as relevant as possible for your needs.